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Knowledge base
FAQs CallTiger
How does it work?
7
What is CallTiger?
I have installed the application. What should I do next?
I have purchased call credit and would like to make a call.
How does CallTiger work?
Does the CallTiger app have to be installed with the person who I'm trying to call?
See all 7 articles
What does it cost?
7
Am I charged for a call when there is no reply at the other end of the line?
Does CallTiger charge a setup cost?
Does CallTiger charge calls per minute or per second?
How can I recharge?
How much will I be charged for a call while I'm abroad?
See all 7 articles
My account
2
I would like to stop using CallTiger and have the remaining credit in my account refunded.
How can I change the phone number associated with my CallTiger account?
Other questions
9
Can I reach my voicemail or emergency numbers using CallTiger?
When I decline the CallBack call, I seem to receive a voicemail message. How can I avoid this?
How do I call via CallTiger while I’m abroad and would like to use my dual SIM mobile device?
How can I check my call logs?
What do I do if I the code I have received via sms is not accepted?
See all 9 articles
Payments
3
I can only add 1€ or 2€ credit via the iOS app
I'm not able to top up via Ogone.
I'm not able to top up using the Android app
Login/registration
5
How can I log in again after I purchased a new mobile device?
What can I do if I forgot my password?
There seems to be a problem with the registration process. I receive no SMS with verification code.
What do I do if I can’t sign-in after I received the code and get a “Server did not respond correctly” error notification?
Can I use my user details (username and password) for both CallTiger and VoipTiger?
Compatibility
1
I can’t install the CallTiger application from the Google Play store. Instead, when I try to install the app, the Google Play store suggests me to install the VoipTiger app